Last Updated: April 20, 2026

Welcome to Assique Jewellers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website assiquejewellers.com and when you purchase our handcrafted jewellery.

This policy is designed to comply with the South African Protection of Personal Information Act (POPIA).

1. Who We Are (The Responsible Party)
Assique Jewellers (referred to as “we”, “us”, or “our”) is a manufacturing jewellery business based in Cape Town, South Africa. We are the “Responsible Party” for the personal information we collect from you.

Business Name: Assique Manufacturing Jewellers

Email: assiquejewellers@icloud.com

Phone: 082 217 4257

2. Information We Collect
We collect personal information that you provide directly to us, including:

Identity Information: Name, surname, and title.

Contact Information: Email address, phone number, and physical/delivery address.

Transaction Information: Details about products you have purchased and payments made to us (note: we do not store full credit card details; these are processed by secure third-party payment gateways).

Custom Design Data: Images, sketches, and measurements provided for bespoke jewellery services.

Technical Data: IP address, browser type, and usage data collected via cookies when you navigate our site.

3. Purpose of Collection
We collect and process your information for the following reasons:

Order Fulfillment: To process your orders, manufacture your jewellery, and deliver it to your door.

Customer Support: To respond to your inquiries regarding custom designs, repairs, or product availability.

Communication: To send you updates about your order or important changes to our terms.

Marketing: With your consent, to send you newsletters or promotions about our latest collections.

Legal Obligations: To comply with South African tax and accounting laws.

4. Legal Basis for Processing
Under POPIA, we only process your information when:

You have given us consent.

It is necessary to perform a contract (e.g., delivering a ring you bought).

We have a legal obligation to do so.

It is in our legitimate interest to provide you with the best service and a secure website.

5. Sharing of Your Information
We do not sell your personal information. We only share your data with trusted third parties who help us run our business, such as:

Couriers: To deliver your jewellery safely.

Payment Processors: To securely process your payments (e.g., PayFast or similar gateways).

Website Hosting & Analytics: Our website service providers (such as Flough) who help maintain site security and performance.

Professional Advisors: Such as accountants or legal counsel when required.

6. International Data Transfers
Our website is hosted on secure servers which may be located outside of South Africa. By using our website, you consent to the transfer of your information to these servers. We ensure that our service providers adhere to strict data protection standards.

7. Security of Your Information
We take the security of your data seriously. We use industry-standard security measures, including SSL encryption on our website, to protect your information from unauthorized access, loss, or destruction.

8. Your Rights
Under POPIA, you have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Ask us to update or correct inaccurate information.

Deletion: Request that we delete your personal information (subject to legal retention requirements).

Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at assiquejewellers@icloud.com.

9. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our site.

10. Contact Our Information Officer
If you have any questions about this Privacy Policy or how we handle your data, please contact our Information Officer:

Name: Hashiem Saban

Email: assiquejewellers@icloud.com

Address: 47 Strand Street, Cape Town, 8001

If you are unsatisfied with our response, you have the right to complain to the South African Information Regulator:

Website: https://inforegulator.org.za/

Email: enquiries@inforegulator.org.za